Job Description
Overview
The Patient Navigator for Pediatric Hematology and Oncology works in collaboration with the Hematologist/Oncologists,/APN’s, and the entire healthcare team, oversees and supports this patient population and their significant other(s). This care is begun during initial consultation and continues throughout the treatment continuum.
Responsibilities
- Participates in the collaboration with physicians, nursing staff, and interdisciplinary team in the assessment, planning, implementation and evaluation of care for selected patients and their families.
- During initial assessments, identifies problems, and helps adherence to evidence-based guidelines/solutions to meet desired measurable outcomes and documents all care/findings as per policies.
- Maintains a communication system which ensures comprehensive and timely transmission of information to physicians, nursing staff, and the interdisciplinary team.
- Supports immediate revision of the plan of care as per the physician and collaborating APN’s and by their order initiates immediate teaching/education with the oncology patient and their significant other(s) to support/meet desired outcomes and documents appropriately.
- Monitors documentation in the medical record to ensure patient outcomes are achieved and maintained based on established standards of care.
- Identifies and links patients to available community partners and services.
- Participates in continuous process improvement efforts to improve patient outcomes, assures appropriate utilization of resources and increases patient satisfaction.
- Works to provide extraordinary compassionate care to all we care for and absolute teamwork with our colleagues.
- Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
- Participates in/attends unit, departmental, hospital meetings, committees, councils, task forces, and multidisciplinary rounds, as needed.
- Adheres to the standards identified in the Medical Center’s Organizational Competencies.
- Other duties as assigned.
Qualifications
Education, Knowledge, Skills and Abilities Required:
- Graduate of an accredited program in Nursing
- RN with at least 5 years of clinical experience in a relevant clinical specialty (pediatric hematology/oncology,)
- Excellent communication skills
- Good computer skills
- Strong organizational, time management, critical thinking skills
- Ability to work independently and also collaborate with the healthcare team
- Excellent written and verbal communication skills
- Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms